I don't know about you, but I really hate automated phone service. I am tired of having an automated voice say - "If you want English, please press 1, all other languages press 2. If you would like to hear a list of products you could care less about, press 1. If you are calling to sign up for shitty service, press 2. If you would like like to sign up for our ultimate shitty service, press 3. If you would simply like to tell the automated voice to go fuck himself, please hang up and try again when you have calmed down." If you do finally make a selection, you get put on hold and every now and then, an automated voice comes back to tell you he's sorry for the delay, but your call is very important, so please stay on the line for the next two hours. If it's that damn important, answer the fucking phone.
When I am King, I am going to find out who invented this technology and have him or her beheaded.
Check out this link,
Why I'd rather be punched in the testicles than call customer service., that was recommended by Jochem Atteveld. You'll get a good laugh.
This. Yes.
ReplyDeleteYeah, I seriously hate those automated things too. I found a good webcomic which pretty much sums up my feeling about them a whule back: http://theoatmeal.com/comics/customer_service
ReplyDeleteHonestly, I think the things were designed as an intelligence test. If you can make your way through one then you are a reasonably intelligent person who might actually be able to converse with a representative. If not, then the sheer frustration of trying to get through them will make you hang up.
ReplyDeleteI with you on the hold music thing though. I'd much rather be stuck on hold with crappy music then be interrupted every thirty seconds with an automated voice telling me my call is important.
Honestly, I think the things were designed as an intelligence test. If you can make your way through one then you are a reasonably intelligent person who might actually be able to converse with a representative. If not, then the sheer frustration of trying to get through them will make you hang up.
ReplyDeleteI with you on the hold music thing though. I'd much rather be stuck on hold with crappy music then be interrupted every thirty seconds with an automated voice telling me my call is important.